Welcome Bonus

150% up to $2,250

+ 250 Free Spins (code CORG250)

Min Deposit
$30
Wagering
35× deposit + bonus
Max Bet on Bonus
$7.50
Bonus Expiry
10 days

Contact Winbay Casino

If you need assistance with Winbay Casino, please contact our support team at support@winbaycasino.wtf. We aim to make it straightforward to get help with common account, payment and website questions.

Winbay Casino holds a licence issued by the Gaming Board of Anjouan under reference number ALSI-152406028-FI2, and player accounts are protected by 256-bit SSL encryption provided by Google Trust Services.

  • OperatorNovaForge Ltd
  • Established2024
  • Games7,700+
  • Currencies AcceptedAUD, crypto & more

How to get in touch

The best way to contact Winbay Casino support is by email. Send your message to support@winbaycasino.wtf and explain what you need help with. A member of the support team will review your request and respond with relevant information or the next steps where appropriate.

Replies are usually sent within 24 hours, although the time may vary depending on the nature and detail of your request. Sending complete information at the start can help the team understand the issue and assist you more efficiently.

Common reasons to contact support

  • Questions about your account, login details or identity verification
  • Help with deposits, withdrawals or other payment-related queries
  • Clarification of applicable bonus terms and conditions
  • Technical problems affecting the website, games or account access
  • Requests for responsible gambling information, restrictions or support

What to include in your email

To help support respond faster, include the account email address or username connected with your Winbay Casino account, a short description of the issue and any relevant details, such as when the problem occurred. If the matter involves an error message or a display problem, screenshots can also be useful.

Please do not send your password or other unnecessary sensitive information by email. If your request concerns responsible gambling, state clearly what assistance you are seeking so it can be directed appropriately. For account security, support may need to confirm information before discussing account-specific matters.