Cookies Policy

1. What cookies are and how we use them

Cookies are small text files or similar pieces of data that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a browser or device and remember certain information. Similar technologies can include software development kits, pixels, tags, local storage and other tools that perform comparable functions.

Winbay Casino may use cookies and similar technologies to help the website operate, support account and security functions, remember your preferences, understand how visitors use the website and improve the services we provide. Some technologies are necessary for the website to work as intended. Others help us analyse performance, personalise parts of the website or deliver information that may be more relevant to you.

The information collected through cookies may include your IP address, browser type, device type, operating system, language preference, pages viewed, links selected, approximate location, session information and the date and time of your visit. Depending on the technology and the settings of your browser, it may also record whether you have visited the website before or how you interact with particular features.

Cookies do not normally contain your account password in readable form. However, information collected through cookies may be combined with information that you provide when using the website, such as account or transaction information, where this is permitted and necessary for the purposes described in our Privacy Policy. We use appropriate measures to protect information held by us, although no internet transmission or storage system can be guaranteed to be completely secure.

First-party and third-party technologies

A first-party cookie is set by Winbay Casino or on our behalf when you use the website. A third-party cookie is set by a service provider or another website. Third parties may use cookies or similar tools to provide functions such as security, website measurement, payment support, advertising or embedded content. Their use of information may be governed by their own privacy notices and policies.

2. Categories of cookies we may use

The names and specific cookies used on the website may change as our services, technology and legal requirements develop. The main categories are described below. A single cookie may support more than one purpose.

• Strictly necessary cookies: These support core website functions, including page navigation, secure areas, session management, fraud prevention and the operation of account-related features. They may help maintain the integrity of a session and protect the website from misuse. Because they are needed for essential functions, they may not be available to disable through ordinary preference tools.
• Security and verification cookies: These help us identify unusual activity, protect accounts, support identity or age-related checks where applicable, and reduce the risk of unauthorised access, automated abuse or fraudulent activity. They may also help us maintain a safe environment for players and the website.
• Preference and functionality cookies: These remember choices such as language, region, display settings, consent preferences and other options that make the website easier to use. If these cookies are disabled, some preferences may need to be selected again during later visits.
• Performance and analytics cookies: These help us understand how visitors use the website, which pages are visited, whether links and features work as expected, and where improvements may be useful. The information may be aggregated or assessed in a way designed to help us measure website performance rather than identify an individual directly.
• Advertising and marketing cookies: Where used and permitted, these may help us measure campaigns, understand interactions with promotional content and present marketing that is more relevant to your interests. They may also help limit repeated advertising or assess whether a campaign has reached its intended audience. Disabling these cookies may not stop all advertising, but it may make advertising less tailored to your interests.
• Embedded content and social media cookies: Some pages may include content, tools or links supplied by other organisations. Those providers may place their own cookies or use similar technologies when you interact with the content. We do not control the cookies used by independent third parties and recommend reviewing their own policies for further information.

Cookies may also be described as session cookies or persistent cookies. Session cookies generally operate while your browser is open and are removed or expire when the session ends. Persistent cookies remain for a period set by the website or service provider, or until you remove them through your browser or device settings. The period can vary according to the purpose of the cookie.

The website may use information from these categories for account access, fraud and security monitoring, service administration, technical troubleshooting, reporting, personalisation, communication and marketing management. We will use information in accordance with applicable requirements and the purposes explained in our privacy documentation.

3. Managing your cookie choices

When available, our cookie preference tool allows you to review and select certain categories of cookies. You can change your choices by returning to that tool or by using the controls made available on the website. Your choices may apply only to the browser or device used to make them, so you may need to repeat them on another device or after deleting browser data.

Most browsers also allow you to manage cookies through their settings. Depending on the browser, you may be able to block all cookies, block third-party cookies, delete existing cookies, receive an alert before a cookie is stored, or permit cookies only from selected websites. Device settings may provide additional controls for similar technologies.

1. Open your browser or device privacy and security settings.
2. Find the section relating to cookies, website data, tracking or permissions.
3. Review the available options and choose whether to allow, restrict or delete relevant data.
4. Close and reopen your browser or return to the website if the change does not take effect immediately.

If you block or delete cookies, some parts of the website may not function correctly. You may be signed out, lose saved preferences, see less relevant content, or need to complete certain steps again. Security, account, verification and other essential features may also be affected. Disabling cookies does not necessarily delete information already held by Winbay Casino or third-party providers, and it may not stop all forms of online advertising or measurement.

Some browsers and devices offer privacy signals or settings intended to limit tracking. We will assess and handle available signals in line with applicable requirements and the technical capabilities of the website and relevant services. You may also be able to manage interest-based advertising through settings offered by your browser, device or advertising providers.

4. Third parties, privacy and policy updates

We may use service providers to host, secure, analyse, maintain or improve the website and to support relevant business operations. These providers may process information collected through cookies on our behalf and may use their own technologies where necessary to deliver their services. We expect providers to handle information appropriately and in accordance with their contractual obligations, applicable law and their published policies where relevant.

Third-party websites, applications, payment services, advertising platforms and social media services may have separate cookies and privacy practices. If you follow an external link or interact with third-party content, that provider may collect information directly from your browser or device. Winbay Casino is not responsible for the cookie practices of independent websites, so you should review their information before using those services.

Information collected through cookies may be handled in Australia or another country, depending on the location of our service providers and the systems used to operate the website. Where personal information is involved, we handle it in accordance with our Privacy Policy and applicable Australian privacy requirements. The Privacy Policy explains how personal information may be collected, used, disclosed, stored and managed, as well as how you may raise a privacy question or request.

Changes to this Cookies Policy

We may update this Cookies Policy when our website, technologies, business practices or legal obligations change. The updated version will be published on this page with a revised date or other notice where appropriate. Changes will apply from the time they are published unless a different commencement date is stated. We encourage you to review this page from time to time so that you understand the current use of cookies and similar technologies.

If you have a question about this Cookies Policy, your cookie choices or the way information is handled, please use the contact or privacy enquiry option provided on the Winbay Casino website. Do not include sensitive account credentials, passwords or payment details in an enquiry unless specifically requested through a secure process.